Adobe Acrobat Support

  • Install updates from the Help menu of Acrobat/ Reader DC. In the application, go to Help Check for updates. Reboot the machine once after updating the Adobe Acrobat/ Reader DC. For detailed information on the latest updates and to download the latest patch manually, please see the Release notes.
  • Help employees be more productive by putting the right tools in the right place. Adobe Acrobat for Microsoft 365 integrates PDF tools directly into your Microsoft applications, including SharePoint, OneDrive for Business, Teams, PowerPoint, Excel and Word.

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As outlined in the Adobe Support Lifecycle Policy, Adobe provides five years of product support from the general availability date of Adobe Acrobat and Adobe Reader. In line with that policy, support for Adobe Acrobat 11.x and Adobe Reader 11.x will end on October 15, 2017.

**What does End of Support mean? **

Cycle

End of support means that Adobe no longer provides technical support, including product and/or security updates, for all derivatives of a product or product version (e.g., localized versions, minor upgrades, operating systems, dot and double-dot releases, and connector products).

What should I do now?

You may continue to use Acrobat XI and Reader XI, but Adobe will no longer provide any updates or address any existing bugs or security issues in the software. Because of this, it is strongly recommended that you update to the latest versions of Adobe Acrobat DC and Adobe Acrobat Reader DC. This will ensure that you benefit from all new functional enhancements and security updates, not to mention support for newer operating systems. Technical support for Acrobat XI will also be discontinued.

Additional Resources

Acrobat

As outlined in the Adobe Support Lifecycle Policy, Adobe provides five years of product support from the general availability date of Adobe Acrobat and Adobe Reader. In line with that policy, support for Adobe Acrobat 11.x and Adobe Reader 11.x will end on October 15, 2017.

Adobe acrobat support cycle

**What does End of Support mean? **

End of support means that Adobe no longer provides technical support, including product and/or security updates, for all derivatives of a product or product version (e.g., localized versions, minor upgrades, operating systems, dot and double-dot releases, and connector products).

What should I do now?

Adobe Acrobat Support

Adobe Acrobat SupportAcrobat

Adobe Acrobat Support Chat

You may continue to use Acrobat XI and Reader XI, but Adobe will no longer provide any updates or address any existing bugs or security issues in the software. Because of this, it is strongly recommended that you update to the latest versions of Adobe Acrobat DC and Adobe Acrobat Reader DC. This will ensure that you benefit from all new functional enhancements and security updates, not to mention support for newer operating systems. Technical support for Acrobat XI will also be discontinued.

Adobe Acrobat Support Downloads

Additional Resources