Jabber Software

 

  1. Jabber Software Phone
  2. Jabber Software Center
  3. What Is Jabber Software

How to have the Cisco Jabber software installed on a computer.

Contract users supported by DoIT should have a case sent to General Departmental Support to have Jabber downloaded to their computer. You may also contact your local IT support to help you install the client. If you have adminstrator rights to your computer, you can follow the instructions below.

Download Cisco Jabber or Cisco Jabber VDI. Also available on Apple App Store or Google Play Store. Jabber for Desktop is a softphone application that lets you use a Windows or Mac computer to place and answer calls from your Ohio University work number. If your university-owned PC does not have the Software Center application, contact your departmental IT technician or the IT Service Desk to.

Jabber is available in the Campus Software Library. It can be installed on either Windows or Mac computers. There is no Linux client. For more about Jabber, please see Cisco VoIP - Jabber for Voice Only Overview and Sign in Information.

Jabber Software Please note that a Jabber account must be requested specifically for a phone number when it is set up. To use Jabber, you must have a personal phone number assigned to you. To see if your phone number has a Jabber account, you can go to the Self Care Portal FreeCisco VoIP - Self Care Portal. Look under My Phones. If you see Cisco Jabber for Desktop, that means you have an account. If you do not have account, you may have your authorized user place an order. Jabber SoftwareCisco VoIP Request Forms

Due to many users working off-campus due to the COVID19 pandemic, you may now download Jabber to your personally owned laptop. After campus resumes normal operations, this permission may be revoked. There is no need to install the E911 Softphone Locator on personal devices. If you are working off-campus, do not use Jabber to call 911. Please use your personally-owned telephone for 911 calls. If you deal with sensitive information, please clear use of Jabber with a Cybersecurity expert in your unit.

Windows

  1. Navigate to the Campus Software Library to acquire the Cisco Jabber and E911 Softphone Locator for Windows OS installation files.
    1. Download Cisco Jabber for Windows
    2. Download E911 Softphone Locator for Windows
  2. Navigate to where the downloaded files were placed and double click the Cisco Jabber installer.
    1. Select 'Accept and Install'.
      1. If you are not an administrator on your machine, you will be prompted to enter administrator credentials after performing this step.
    2. Select 'Finish'.
  3. Navigate to where the downloaded files were placed and double click the E911 Softphone Locator installer.
    1. Select 'Next'.
    2. Please note, settings prompted for during installation should already be included, however, to ensure this is in fact the case, please perform the following.
      1. Select 'SSL/TLS (Encrypted)' and then select 'Next'.
      2. Provide the following values and then select 'Next'.
        1. Primary EGW: e911egw1.doit.wisc.edu
        2. Primary Port: 443
        3. Secondary EGW: e911egw2.doit.wisc.edu
        4. Secondary Port: 443
      3. Provide the following value and then select 'Next'.
        1. IP-PBX ID: 1
      4. Select 'Everyone' then select 'Next'.
      5. Select 'Next'.
        1. If you are not an administrator on your machine, you will be prompted to enter administrator credentials after performing this step.
      6. Select 'Close'.
  4. For instructions on signing in, see Cisco VoIP - Jabber for Voice Only Overview and Sign in Information.

Mac

Jabber Software Phone

  1. Navigate to the Campus Software Library to acquire the Cisco Jabber for Mac OS installation files.
    1. Download Cisco Jabber for Mac
  2. Navigate to where the downloaded files were placed and double click the Cisco Jabber installer.
  3. Double click the Cisco Jabber .pkg file.
    1. Select 'Continue'.
    2. Select 'Continue' and then 'Agree'.
    3. Select 'Install'.
      1. If you are not an administrator on your machine, you will be prompted to enter administrator credentials after performing this step.
    4. Select 'Close'.
  4. For instructions on signing in, see Cisco VoIP - Jabber for Voice Only Overview and Sign in Information .

If you need further help, please contact the DoIT Help Desk for assistance

Software

Cisco Jabber is a communication tool that allows you view others' availability status and access instant messaging (IM), voice, video, voice messaging, desktop sharing, and conferencing.

Jabber Software Center

To use Cisco Jabber on your computer or mobile device, you must first request access using the form below. You will receive an email when your access is approved.

Jabber software wikipedia

What Is Jabber Software

Specifications

System Requirements

Operating System

Version

Size

Updated

Windows 8+14.0.1.55914167 MB7/8/21
macOS 10.12+14.0.2.305994120 MB7/8/21

Instructions

For laptops or desktops:

  1. Request access to Cisco Jabber using the form below. You will receive an email when your access is approved.
  2. Download the software for Windows or Mac.
  3. Follow the prompts to install.
  4. Follow the Log In steps.

Note: You may need to request assistance from your department’s IT team to install software.

For mobile devices:

  1. Request access to Cisco Jabber using the form below. You will receive an email when your access is approved.
  2. Download the Cisco Jabber software from the App Store (iOS) or Google Play Store (Android).

Request Cisco Jabber

Complete the form below to request access to Cisco Jabber.